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Your Secure Gen AI Bot
For Support Operations

Connect Email, Apps & Link Databases
and Wow your Customers!

Experience the future of work with Shay!

Awesome Image

Your Secure Gen AI Bot
For Support Operations

Connect Email, Apps & Link Databases
and Wow your Customers!

Experience the future of work with Shay!

Speed &
Security
Flexibility &
Scalability
Better
Collaboration

Instant assistance for teams

Connect your shared inbox to Shay for real-time, contextual responses. Integrated seamlessly with CRM platforms

[ FEATURES ]

Our core capabilities

Protego Armor

Detects and mitigate threats to safeguard data integrity and boost brand image in this competitive market.

Hierarchical collaboration

Share information and collaborate with complete transparency through a comprehensive audit trail, ensuring streamlined LLM usage.

Streamlined Work Process Management

Manage tasks and approvals effortlessly. Prevent issues with large language models (LLMs) by triggering rules and workflows for quick fixes, keeping your business running smoothly.

[ WHY CHOOSE US ]

Shay for Customer Operations

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Reduced Response Time

Shay automates handling of routine inquiries, allowing quicker responses to customer queries, thereby improving the average response time.

Increased Resolution Rate

Shay enhances the efficiency of support teams, leading to a higher rate of issues resolved on the first contact.

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Higher Customer Satisfaction

Shay offers personalized and accurate assistance through Gen AI insights, leading to improved customer satisfaction scores.

Decreased Support Costs

By automating routine tasks and improving efficiency, Shay.ai helps reduce overall customer support costs.

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Enhanced Agent Productivity

With Shay’s assistance, junior agents can handle more complex queries more effectively, improving productivity metrics.

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How it works
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Shared Inbox
Setup Step 01
Shay Draft Generation Step 02
Gen AI-Powered Collaboration Step 03

01 - 03

Shared Inbox Setup

Create a collaborative workspace for teams to manage emails efficiently with email classification, ensuring seamless communication and organization.

02- 03

Shay Draft Generation

Shay draws insights from connected data sources to produce replies Leverage Shay to generate intelligent email drafts. By drawing insights from connected data sources, Shay not only produces simple replies but also cultivates profound intelligence, significantly reducing the time engineers spend responding to support emails based on their context.

03 - 03

Gen AI-Powered Collaboration

Enhance your team's collaboration with Gen AI, fostering innovative solutions. Review and approve emails before sending to ensure accuracy and consistency in responses.

How SHAY Transforms Support Operations ?

Get business results fast

Automate email support with Gen AI. Reduce ticket volume and accelerate resolution time. Enhance support team collaboration with Gen AI driven insights. Improve customer satisfaction and close tickets faster.

Worry less and trust more

Protect your customer data and email conversations with built in advanced security protocols and features. Builds trust with reliable and compliant Gen AI operations in support.

Tailored for your needs

Customizable. Integrate multiple data sources, applications and LLMs for your customer operations needs. Flexible deployment options across private and public cloud. Have it your way.

[ Shay ]

Where Gen AI Meets Simplicity, Security and Flexibility

[ CLIENTS & PARTNERS ]

Trusted by Industry Leaders!

Drop a line

Ready to automate
email support?

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    [ FAQ’S ]

    Answer for Your Questions

    • What is an AI writing tool?

      These cases are perfectly simple and easy to distinguish. In a free hour, when our power choice is untrammelled and when nothing our being able do what we like best.

    • How does an AI writing tool work?

      These cases are perfectly simple and easy to distinguish. In a free hour, when our power choice is untrammelled and when nothing our being able do what we like best.

    • Can an AI writing tool replace human writers?

      These cases are perfectly simple and easy to distinguish. In a free hour, when our power choice is untrammelled and when nothing our being able do what we like best.

    • What can I use an AI writing tool for?

      These cases are perfectly simple and easy to distinguish. In a free hour, when our power choice is untrammelled and when nothing our being able do what we like best.

    Meet the Brains Behind Shay

    Shay is featured product by Giggso, a pioneers in AI-driven business solutions. Visit Giggso’s website to see more innovative products and solutions.